Sydney was one of SIA’s earliest refurbished lounges, and carries the new “Home Away From Home” concept. It features a range of different zones for different moods, including productivity (provided by the solo productivity pods), social lounging, dining and resting.
- Singapore Airlines Business Class passengers departing the same day
- Star Alliance Business Class passengers departing the same day
- Star Alliance/ KrisFlyer Gold members departing the same day on Star Alliance/ Singapore Airlines (plus 1 guest)
- PPS Club members departing the same day on Star Alliance/ Singapore Airlines (plus 1 guest)
As is usual when it comes to Singapore Airlines, service in the lounge is exceptional. The front-desk attendants are incredibly courteous and helpful, providing bespoke and efficient service. Within the lounge, well-dressed attendants are quick to spot any passengers in need, and assist with serving food/ drinks, whilst quickly clearing any used tableware. This is what makes the lounge – and Singapore Airlines – among the best in the world… service that even other airlines talk about.
Generous amounts of seating in a spacious setting. Seats are large and comfortable, and are spread out to avoid congestion.
A stylish buffet/ dining area offers a selection of substantial and amazing meals, snacks and desserts. Unsurprisingly, Asian cuisine is the specialty. A fully stocked, self-serve bar is also available, with attendants willing to mix drinks at your request. Attendants often roam the lounge topping up Champagne glasses in the mean time.
The bathrooms are clean, polished and well maintained, also a shower and providing minor amenities such as toothbrushes and cologne.
Unlike most other Singapore Airlines lounges, this lounge features ample natural light, with the far side of the space being a glass wall, overlooking the tarmac.
Unlike the larger SilverKris lounges, only one shower per bathroom (male/ female) is provided. However, this shouldn’t be a common problem, as Sydney is almost always used as an endpoint port, meaning passengers will usually arrive at the lounge well refreshed, rested and ready to travel.
The buffet selection, although fantastic in quality, is slightly limited, and a few more options would prove excellent.
The lack of a properly tended bar is somewhat surprising, given the global standards for international Business lounges.